To make use of the Carvana return policy, you have to call 80 and ask to return/exchange the vehicle. How To Return a Vehicle to Carvana on Your Own The third vehicle does not come with the seven-day money-back guarantee. They also provide the option to exchange your vehicle up to three times. Carvana will charge you $1 for each additional mile if you go over the limit. You can also drive the car for up to four hundred miles before returning or exchanging it. Does not have an encumbrance (other than Carvana’s retail installment contract).Has not been in an accident or been damaged in any other way.You are eligible to return the vehicle in question as long as it: There are a few limitations to returning a vehicle. Third-party loans-Refunds are not applicable.Trade-in-If you have traded one car for another, Carvana will give the trade-in back to you when you return their vehicle.Credit card-Carvana will refund the amount to your bank account once the return has been processed.Beyond that, the seven-day guarantee becomes void.Ĭarvana also provides a variety of payment options that all affect the nature of the return/refund process: seven days from then to return the vehicle and get a refund. For instance, if the car reaches you at 7 p.m. The seven-day money-back guarantee starts from the day you receive the car, but you must submit your return request before 5 p.m. If you’d like to skip the hassle of initiating the return process on your own, use DoNotPay to send a return request the easy way! Key Things To Know About the Carvana Return PolicyĬarvana’s return policy may be simple, but there’s still a lot to consider. Whether the car you ordered from Carvana looked different in the pictures or they sent you a different car altogether, you’ll be happy to hear that the Carvana return policy is pretty straightforward. Imagine going through the entire process of choosing the right color, model, and type of your car only to receive one that does not match the description at all! Buying a car online can feel even more terrifying.
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Item Return Request Carvana Return Policy-Explained How To Make Use of the Carvana Return Policyīuying a car or any other vehicle is a daunting process.
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